Frequently Asked Questions
1. What types of jewelry does FS Jewellery offer?
FS Jewellery offers a wide range of fine jewelry including gold rings, necklaces, earrings, bracelets, and gemstone collections like opal, fire opal, and black opal. Each piece is crafted with elegance and precision.
2. Are your gemstones natural or lab-created?
All gemstones at FS Jewellery are 100% natural and ethically sourced. We provide certificates of authenticity for premium gemstones such as opal and other precious stones.
3. Do you provide customization or personalized jewelry?
Yes! We offer custom-made jewelry options. You can choose your favorite gemstone, metal type, and design — and our experts will craft a piece made just for you.
4. How can I be sure of the quality of your jewelry?
Each FS Jewellery product goes through strict quality checks and comes with purity and authenticity certificates to ensure you get the best value for your purchase.
5. What payment methods are accepted on your website?
We accept major credit/debit cards, UPI, Paytm, Razorpay, Phonepe and Net Banking.
6. Do you offer free shipping in India?
Yes, we offer free and insured shipping across India. For international orders, minimal shipping charges apply depending on your location.
7. Can I return or exchange a product if I’m not satisfied?
Absolutely. FS Jewellery provides a 7-day easy return or exchange policy for unused items in their original packaging. Custom designs, however, are non-refundable.
8. How should I take care of my gemstone jewelry?
Keep your jewelry away from perfumes, chemicals, and water. Clean gently with a soft cloth and store in a dry, padded jewelry box to maintain its shine and beauty.
9. Do you have any offers or discounts?
Yes! We frequently run seasonal offers, festival sales, and combo discounts (like free bracelets or earrings with selected necklaces). Check our homepage or subscribe to our newsletter to stay updated.
10. How can I contact FS Jewellery for support or queries?
You can reach us through WhatsApp chat, our Contact Form on the website, or call us directly at Whatsapp +91 7568926189. & Email Support@fsjewellery.in We’re happy to assist you with any questions or custom requests.